Terms and Conditions

This page describes the rules that govern use of our platform and explains the relationship between us and our users. We set out the key obligations you accept when using Gembet Casino, how we manage accounts and payments, and what to expect if an issue arises. Please read these terms carefully before registering or placing any bets.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that occurs under your account. Keep your login credentials confidential and notify us immediately if you suspect unauthorised access. You must provide accurate personal information and update it when it changes. We may suspend or close accounts where we suspect fraud, shared access, account abuse or breaches of these terms.

Eligibility requirements

By registering you confirm that you meet all eligibility criteria, including being of legal age to gamble in your jurisdiction and not being barred from gambling under applicable law. Accounts may be restricted if we determine you are ineligible, under a self-exclusion requirement, or otherwise prohibited from using the service. We reserve the right to refuse registration where verification checks fail.

Acceptable platform use

Use of the platform must be lawful and in line with these terms. You must not attempt to manipulate games, use automated tools or bots, collude with other users, or engage in chargebacks and other deceptive payment activity. Any attempt to abuse promotions, launder funds or submit false documents will result in account suspension, cancellation of bets and forfeiture of balances where appropriate.

General bonus and promotion rules

Bonuses and promotions are subject to separate promotional terms in addition to these terms. Wagering requirements, contribution rates, maximum bets and excluded games may apply. Eligibility for offers is determined by us and we may withhold or withdraw promotional funds where we suspect abuse or non-compliance. Always check the specific terms for each promotion before opting in.

Deposits and withdrawals

Available payment methods, minimums, maximums and processing details are shown in your account. Withdrawals are subject to identity verification and security checks; we may request documentation before processing. We aim to process payments promptly but may delay or refuse transactions where checks are outstanding or where activity triggers compliance reviews. Fees, limits and processing times vary by method and are displayed during the transaction process.

Dispute resolution

If you have a dispute, contact our support team first so we can investigate. We will review account activity, documentary evidence and transaction records and respond as soon as practicable. If a resolution cannot be reached through our complaints procedure, you may pursue other remedies available under law in the relevant jurisdiction. Nothing in these terms removes your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and, where appropriate, notified to registered users. Continued use of the platform after changes are published constitutes acceptance of the updated terms. If you do not accept a change, you should stop using the service and close your account in accordance with the account closure process.