Privacy Policy

At Gembet Casino, we respect your privacy. This Privacy Policy explains what information we collect when you use our website and account services, how we use it, and the steps we take to protect it. It also explains the choices available to you about your personal information.

Information we collect

Personal data

When you create or manage an account, we may collect your name, date of birth, contact details and account preferences. If we need to verify your identity, we may ask for identification documents and other information needed to check your details. We also keep a record of messages you send to our support team so we can respond to your enquiries.

Technical data

When you visit Gembet Casino, we may collect information about your device, browser, IP address and how you use the website. This can include pages viewed, session activity and error reports. We use this information to keep the site working, understand how it is used and help protect accounts from unauthorised access.

Transactional data

We keep records of deposits, withdrawals and other account transactions. These records may include payment method details, transaction amounts, dates and status. Payment providers may handle additional information needed to process a transaction.

How we use your information

We use your information to provide account services, process transactions, answer support requests and maintain the security of Gembet Casino. We may also use it to verify account details, investigate unusual activity, resolve disputes and meet applicable obligations. Where we use information to improve the website, we aim to use only what is needed for that purpose.

How we protect and store data

We use access controls and other security measures to help protect personal information. Access is limited to people and providers who need the information for their work. No online service can guarantee complete security, so we also encourage you to use a strong password and keep your login details private.

We keep information for as long as it is needed to provide services, maintain records or meet applicable requirements. When it is no longer needed, we delete it or remove details that identify you, where appropriate.

Cookies and tracking technologies

Gembet Casino uses cookies and similar technologies to support essential website functions, remember settings and understand site activity. Some cookies may be set by providers whose services we use. You can manage cookies through your browser settings, although blocking certain cookies may affect how the website works.

Your privacy rights

You can ask to access the personal information we hold about you or request a correction if it is inaccurate. You may also ask us to delete information or restrict certain uses of it, where applicable. Some records may need to be kept even after an account is closed. Contact our support team if you would like to make a request or discuss how your information is used.

Sharing information with third parties

We may share information with service providers who help us operate the website, process payments, verify accounts, provide support or maintain security. We may also disclose information where required to comply with applicable obligations or respond to a valid request. We expect providers handling information on our behalf to protect it and use it only for the agreed purpose.

Changes to this policy

We may update this Privacy Policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle your information.